Summary
Some Ubisoft Connect users are reporting thatThe Crewhas essentially been removed from their accounts and is no longer accessible. One noteworthy element ofThe Crewwas that it was only playable online, which meant it was inaccessible without an internet connection.
This caveat upset many people, who felt they should be able to play a game they purchased whenever they wanted. The potentialissue of an online-only gamebecame even more apparent when Ubisoft announced in December 2023 that it would be takingThe Crew’s servers offline on July 04, 2025, and delisting the game from online storefronts.
Now, some players have revealed thatThe Crewhas, for all intents and purposes, even been removed from their Ubisoft Connect gaming libraries. Instead, when trying to launch the game, they receive a message saying that they no longer have access to it. Many people are unhappy with this turn of events because, even if the game is no longer playable, they bought it and feel it should remain accessible. There also seems to have been no warning from Ubisoft that this would happen.
Some Gamers Are Getting Refunds for The Crew
When it announced thatThe Crewservers would be taken offline, Ubisoft offered refunds for anybody who had purchased the game “recently.” However, this undoubtedly didn’t include people who had boughtThe Crewyears prior. Many people consider the revocation of access to a game they’ve purchased to be theft and are once more calling attention to the potential problems of buying digital goods. Some have pointed out that this loss of access prevents them from setting up private servers to enjoy the game in the future.
Oddly, one Reddit user called axgx2080 shared that they got a refund forThe Crewfrom the PlayStation Store nine years after they bought it. This is particularly notable because it is notoriously difficult to receive a refund for PlayStation digital purchases. However, while this may be a route for PlayStation gamers to try, it probably won’t work for most people and it also doesn’t address the issue ofThe Crewdisappearing from Ubisoft Connect libraries.
It can certainly be frustrating or saddening when a favorite game becomes permanently inaccessible or loses multiplayer features, as in the case ofseveralAssassin’s Creedgames whose servers shut downin 2022. When the servers for classicHalogames went offline that same year, many fans mourned the end of an era, nostalgic for the countless hours they’d spent playing with friends online. But those games were not also removed from players’ libraries without warning or permission.
For fans ofThe Crewwho still wish to immerse themselves in the franchise’s ecosystem, there areThe Crew 2andThe Crew Motorfest.Both are considered to be among thebest open-world racing games of all time.
The Crew
WHERE TO PLAY
Your car is your avatar - fine tune your ride as you level up and progress through 5 unique and richly detailed regions of a massive open-world US. Maneuver through the bustling streets of New York City and Los Angeles, cruise down sunny Miami Beach or trek through the breathtaking plateaus of Monument Valley. Each locale comes with its own set of surprises and driving challenges to master. On your journey you will encounter other players on the road – all potentially worthy companions to crew up with, or future rivals to compete against. This is driving at its most exciting, varied and open.Jump in and out seamlessly and build your crew of four through bonding or intense rivalry. Whether your objective is to take down a convoy or to escape the police, achieving it with friends ensures a fresh experience each time you join in.The entire United States is your driving playground – all roads and everything in between. Every type of terrain imaginable is yours to master – from downtown city streets to suburbs, hillsides, cornfields, canyons, desert dunes or even race tracks.
